STEPHENS PSYCHIATRY
STEPHENS PSYCHIATRY
BUSINESS HOURS
Monday - Thursday
8:30am - 5:00 pm
Closed Friday
SERVICES
Medication Management & Therapy
Stephens Psychiatry specializes in the treatment of children, adolescents, and adults. We offer comprehensive psychiatric evaluations and evidence-based treatment solutions for a wide range of mental health disorders.
Academic Difficulty
ADHD
Adjustment Disorders
Anxiety Disorders
Behavioral Disturbances
Depression
Family Conflict
Mood Disorders
Psychotic Disorders
Sleep Disturbance
PROVIDERS
DR. JEFF STEPHENS
Dr. Stephens is a Board Certified Adult, Adolescent, and Child Psychiatrist. Dr. Stephens grew up in Oklahoma and attended Clemson University on a wrestling scholarship. He graduated from Clemson with a BA in Biological Sciences and attended The Medical University of South Carolina in Charleston, SC. Dr. Stephens completed his residency and fellowship training at MUSC where he was Chief Resident in 2005.
Dr. Stephens moved to Greenville, SC and worked at Upstate Psychiatry for 7 years prior to opening Stephens Psychiatry in July 2013.
CARA REEVES, PHD
Dr. Reeves is a clinical psychologist with an extensive background in the psychological assessment and treatment of children, adolescents and adults in both clinical and medical settings. Dr. Reeves received her doctoral training at the University of Mississippi and completed a postdoctoral fellowship at the Medical University of South Carolina. Dr. Reeves also completed a research internship at St. Jude Children’s Research Hospital, where she developed a programmatic line of research examining the cognitive sequelae of pediatric brain tumors and leukemia. Since completion of her training, Dr. Reeves worked as a staff psychologist for the Children’s Hospital of Prisma Health System, serving as a clinical provider for a comprehensive weight management program, bariatric weight management clinic and the Pediatric Behavioral Health Clinic. Dr. Reeves also worked as a contract psychologist for the Center for Research, Assessment and Treatment Efficacy in Asheville, where she conducted comprehensive psychological evaluations on adolescents in residential treatment facilities.
Dr. Reeves joined Stephens Psychiatry in January 2019. Her practice focuses on the delivery of cognitive behavioral therapy (CBT) and other evidence-based treatments to adolescent and adult clients with a wide range of emotional, behavioral, and adjustment problems, such as anxiety, depression, ADHD and relationship problems.
FORMS
All patients are required to update these forms yearly. Please save this document and once completed email forms to stephenspsychiatry@gmail.com
If you need to update your payment method please complete this form and email it to stephenspsychiatry@gmail.com
If you need to update your release of information, please complete this form and email to stephenspsychiatry@gmail.com
NEW PATIENT REFERRALS
We accept new patients on a case by case basis and by provider referral only. If you are a provider, please complete and return this form either by fax at 864-520-1124 or by email to stephenspsychiatry@gmail.com
WHAT SHOULD I DO IN CASE OF EMERGENCY?
If there is an emergency, please call 911 or go to the nearest ER for evaluation.
National Suicide Prevention Lifeline 1-800-273-8255
Contact The Carolina Center for Behavioral Health at 864-235-2335 or thecarolinacenter.com for intake evaluation.
DO YOU TAKE INSURANCE?
We do not accept insurance. Our office is self-pay and we require payment at time of service in the form of cash, check, or credit card.
We do not file insurance claims but we can provide a statement that clients can submit to their own insurance carriers to attempt reimbursement.
WHAT ARE THE COSTS OF YOUR SERVICES?
Dr. Jeff Stephens:
$100 for 15 minutes - Standard Appointment
$175 for 30 minutes
$250 for 45 minutes
$350 for 60 minutes - New Patient Evaluation
Dr. Cara Reeves:
$300 for 90 minutes - New Patient Evaluation
$180 for 45 to 60 minutes - Standard Follow Up
WHAT IS YOUR CANCELLATION/NO SHOW POLICY?
We require a 24 hour notice for cancellations.
Late Cancellation/No Show fee is half the cost of the scheduled appointment time.
Payment is required prior to rescheduling.
Three or more no show/late cancellations are subject to discharge from the practice.
WHAT IS YOUR PRESCRIPTION REFILL POLICY?
We request a 24 hour notice for refill request. Requests are only processed during business hours (Monday - Thursday), requests sent after 4 pm may be addressed be the following business day.
Due to the amount of medication refill requests we receive daily, we will not always be able to respond once it is processed. Please check with your pharmacy prior to calling/emailing a second request.
Controlled substances are only able to be sent as a one month's supply electronically. Due to that, please contact the office for refills when you are down to the last 5-7 days of medication.
You must be seen every three months to continue receiving refills for controlled substances.
WHAT IS YOUR PROCESS FOR MEDICATIONS THAT REQUIRE PRIOR AUTHORIZATIONS?
If you have been notified a prior authorization is needed for a medication, please have the pharmacy fax over a rejection claim containing your insurance information.
Please note that once we submit a request it can take your insurance up to 5 business days to respond with a determination.
DO YOU HAVE A LETTER OR FORM FEE?
A minimum fee of $25.00 will be charged for all letters/forms and we require 48 hour notice.
WHAT IS YOUR PHONE CALL POLICY?
We will try to respond to calls/messages the same day, if received after 4 pm it may be the following business day.
If you need to communicate with your physician outside of an office visit you can do so through our office staff or via email.
Calls returned by your provider after hours or outside of an office visit are subject to charges at the discretion of the physician.
ARE YOU ACCEPTING NEW PATIENTS?
New Patients are accepted on a case by case basis and by referral only.
FEEDBACK FORM
Your feedback is important to us! Let us know how we are doing by filling out the form below.
CONTACT ME
509 Pettigru Street, Greenville, SC 29601
Phone: 864-520-1133 | Secure Text: 864-900-0786
Fax: 864-520-1124